Privacy Policy

1. Who We Are

Octonue is a multi-service company based in India offering Web & Software Development, Video & Visual Production, Student Admissions & Career Guidance, Construction Services, Digital Marketing, and Brand Identity & Rebranding.

2. Information We Collect

When you fill out a contact or lead form on our website, we collect the following personal information:

• Full Name
• Phone Number
• Email Address
• Service of Interest (e.g., Web Development, Production, Admissions, Construction, Marketing, Branding)

We do not collect payment information, government IDs, or sensitive personal data through our website forms.

3. How We Use Your Information

We use the information you provide solely for the following purposes:

• To respond to your enquiry and provide information about the service you selected
• To contact you via phone, email, or WhatsApp regarding your enquiry
• To understand which services are most in demand and improve our offerings
• To follow up on potential business or service opportunities

We do not use your information for automated profiling, spam marketing, or any purpose beyond the above.

4. How We Store Your Information

Your submitted information is stored securely in our internal systems. We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Access to this data is restricted to authorised team members who require it to respond to your enquiry.

5. Sharing of Information

We do not sell, rent, or trade your personal information to any third parties. Your data may only be shared in the following limited circumstances:

• With team members within Octonue who need it to fulfil your enquiry
• With trusted service providers (e.g., email or CRM tools) who process data on our behalf under confidentiality obligations
• When required by law, court order, or government authority in India

6. Retention of Data

We retain your personal information for as long as necessary to address your enquiry and maintain records for business purposes. If you wish to have your information deleted, contact us and we will remove it from our records within a reasonable time, subject to any legal obligations.

7. Your Rights

As a user and resident of India, you have the following rights regarding your personal data:

• The right to know what personal data we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your data
• The right to withdraw consent for us to contact you

8. Cookies and Analytics

Our website may use basic cookies or third-party analytics tools (such as Google Analytics) to understand how visitors interact with our site. These tools may collect anonymised usage data. You can disable cookies through your browser settings at any time.

9. Children's Privacy

Our website and services are not directed at children under 13. For our Admissions service, we may interact with students aged 17 or above, and parental/guardian consent is assumed when enquiries are submitted on behalf of a minor.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: